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Shanea J. has extensive experience in service delivery and client management, currently serving as a Service Delivery Manager at RxSense since May 2019. In this role, Shanea J. manages the complete client relationship lifecycle, acts as the primary contact for service and support requests, and engages in contract reviews and PBM negotiations. Prior to this, Shanea J. worked as a Help Desk Specialist at RxSense, where duties included responding to inquiries and achieving Key Performance Indicator targets. Shanea J. also has legal experience as a Legal Secretary Assistant at USAA and as a Legal Assistant at Powers Kirn LLC.