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Cortney Reed's work experience includes a role as a Software Quality Assurance Analyst at RxBenefits, Inc. starting in June 2021. Prior to that, they worked at Blue Cross and Blue Shield of Alabama, where their roles included Quality Assurance Analyst from September 2017 to March 2021 and Quality Management Office (QMO) Intern from June 2016 to September 2017. Cortney also had an internship as a Management Information Systems Intern at Protective Life in May 2015. Additionally, Cortney worked as a Sports Medicine Student Assistant at The University of Alabama at Birmingham from August 2014 to December 2014.

Cortney Reed attended the University of Alabama at Birmingham from 2012 to 2016 and obtained a Bachelor of Science (B.S.) degree in Information Systems. In addition to their degree, they have obtained several certifications including the ISTQB Test Automation Engineering Certification from the International Software Testing Qualifications Board in December 2019, the ISTQB Foundation Level Certification (CTFL) from the same institution in December 2017, and the How Insurance Companies Make Money with Life Insurance and Annuities certification from LOMA in June 2015.