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Paul Souch is an experienced IT professional currently serving as the Head of Group IT Service Delivery at RWS Group, where responsibility includes leading a global team of 80+ staff and ensuring effective, secure IT services for over 7000 users across multiple regions. Previous roles include IT Business Partner at Southern Water and ACCA, where Paul contributed to aligning IT with business strategies and managing end-to-end services. Earlier positions at Royal Mail involved leadership roles like eBusiness Programme Director and Service Delivery Manager, focusing on project management, service improvement, and stakeholder engagement. Paul’s career also includes experience as a Service Owner at Network Rail and involvement in sales at KWG Ltd. Education includes training at Saïd Business School, University of Oxford.