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Margaret A. Burns, AIC, LPCS, is an accomplished IT Contract Negotiator/Administrator at RVOS Insurance Group since July 2008, overseeing contract compliance, drafting, analysis, and negotiation while managing a multi-million-dollar annual IT budget. Previously, Margaret served as a Medical Language Specialist at Baylor Scott & White Health, specializing in transcribing physician dictation for various medical departments. Prior roles include notable positions at Unitrin Property & Casualty Insurance Co as a Senior Bodily Injury Negotiator, and at Progressive Insurance as a Senior Claims Associate, where skills in investigation and negotiation of complex auto claims were developed. Educational credentials include studies at The Institutes, Louisiana State University, Temple College, and Collin County Community College.