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Mark Smith has extensive work experience in the retail industry. Mark currently holds the position of Head of Retail Operations at Russell & Bromley Ltd, starting in November 2022. Prior to this, they worked at Urban Outfitters in various roles, including Retail Operations Manager for the UK/EU from March 2017 to November 2022, Retail Operations Assistant for the UK/EU from September 2014 to February 2017, Operations Manager from November 2012 to September 2014, and Deputy Department Manager from October 2011 to November 2012. Mark first joined Urban Outfitters as a Deputy Department Manager in November 2009 before transitioning to the role of Deputy Department Manager from November 2009 to October 2011.

From 2005 to 2009, Mark Smith attended Edinburgh Napier University, where they obtained a Bachelor of Arts (B.A.) degree. Mark'sfield of study was Public Relations, Advertising, and Applied Communication.