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Reza Lestari has demonstrated strong customer service skills through various roles across multiple e-commerce platforms. Experience includes serving as Customer Service Staff at Titipaja, where responsibilities involved managing seller relations and buyer complaints, and organizing seller schedules. Prior to this, Reza held a similar position at Shopee, focusing on driver complaints, project management for Shopee Food, and utilizing SalesForce for outbound calls. Earlier experience at Lazada as Vendor Relations involved handling customer inquiries via inbound and outbound calls, including confirmation of package status. Reza holds a degree from Universitas YARSI, obtained in August 2021.