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Uche Anagbogu is a seasoned professional with extensive experience in learning and development, training, and quality assurance within customer service environments. As the Learning and Development Manager at Ruff 'n' Tumble since June 2020, Uche oversees training initiatives. Prior roles include Head of Training and Customer Service at Montaigne Place, where Uche conducted training needs assessments and retail basics training, and Contact Center Quality Assurance Supervisor/Trainer at ConSol Limited, focusing on KPIs and compliance in contact center operations. Uche holds a Bachelor's Degree in Banking & Finance from Lagos State University.