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Tom Jackson is an experienced customer service professional with a strong background in the travel and hospitality sectors. Currently serving as a Customer Service Representative at TrovaTrip since August 2021, Tom supports an audience monetization platform that aids influencers and small businesses in planning and selling group trips. Concurrently, Tom has been with Ruby Receptionists since August 2016, providing exceptional customer service. Prior experience includes working as a Travel Consultant at Avanti Destinations, where Tom specialized in creating comprehensive vacation packages for European travelers, and as a Customer Service Specialist at Northwest Administrators, focusing on insurance benefits eligibility. Tom's career began as a Professional Foodie at Central Market, where culinary skills were showcased to engage customers. Tom holds a Bachelor's degree in Journalism from The University of Texas at Austin.