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Dhanya Narayanan serves as the Chief Operating Officer at Rubicon Skill Development since January 2017, bringing a wealth of experience from previous roles at Global Talent Track, where Dhanya held multiple positions including AVP - Operations & Pre-Sales and General Manager - Operations. Prior experience includes roles at Sunrise Computer Systems Pvt. Ltd. as a Training Specialist, at Voices HR as a Training and Recruitment Manager, and as a Complaints Manager at EXL Service, where Dhanya managed customer complaints for Norwich Union General Insurance. Early in Dhanya's career, experience as a Customer Care Executive at Convergys involved providing support to AT&T GSM cellphone users. Educational qualifications include a B.Com degree from Orient Day School, Calcutta, focusing on accounting, commerce, costing, and mercantile law.