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Jessica (Zurmuhle) Held, SPHR has over 7 years of experience in Human Resources and People Operations. Their most recent position was as Head of People Operations & HR at Notable, where they directed and implemented policies and processes for all areas of the people function and created programs and policies to support company goals. Prior to Notable, Jessica worked as a Human Resources Manager at Thermo Fisher Scientific, a Human Resources Generalist at Benefit Cosmetics, and a Client Services Consultant and Senior Client Services Representative at PRO Unlimited. In addition, they have experience as an Account Manager and Recruiter at SThree and a Recruiting Coordinator at Dropbox. Jessica excels in employee relations, performance management, onboarding process improvement, and policy and program development.

Jessica (Zurmuhle) Held earned a Bachelor of Arts degree in Communication and Psychology with a double major from UC Santa Barbara. Jessica also participated in a Study Abroad program on language and culture at the Universitat de Barcelona. In December 2019, Jessica obtained the Senior Professional in Human Resources (SPHR) certification from the HR Certification Institute - HRCI. In May 2021, they obtained additional certifications including Building a Stellar Employee Experience and Supporting the Whole Self at Work, a Diversity and Inclusion Imperative, both from LinkedIn.