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Mari Carmen Diaz is an experienced professional in account management and sales, currently serving as an Account Representative at RTS Financial since July 2023. Between November 2014 and June 2023, Mari Carmen held the position of International Sales Specialist and Department Lead Trainer at TVH Americas, focusing on B2B sales and customer account management in Latin America. Prior experience includes a role as Convention Reservations Manager at Biltmore Hotel from January 1999 to July 2014, where sales strategies were developed to maximize revenue, as well as a supervisory role in reservations. Mari Carmen began their career as a Bilingual Customer Service Representative at American Management Associations from June 1997 to November 1999. Educational credentials include a Bachelor of Sciences in Business Administration and Tourism from Colegio Nacional de Turismo in Mexico, earned between 1982 and 1985.