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Hope Caplan is an experienced professional with a background in marketing and customer service. Currently serving as an Onboarding Representative at RTS Financial since May 2021, Hope has previously held key positions at Victoria's Secret, including PINK Manager and Beauty Supervisor, as well as roles such as Server Hostess at Wings Etc. Inc. and Sales Associate at Bath and Bodyworks. An internship at Northwestern Mutual involved networking and providing value through financial planning. Hope started a career in retail and service with early roles at Charlotte Russe, Montgomery Bank, Panera Bread, and as a Lifeguard for the City of Cape Girardeau, Missouri. Hope earned a Bachelor's Degree in Marketing/Marketing Management from Southeast Missouri State University, complementing earlier education with a High School Diploma from Notre Dame Regional High School.