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Diego Solis is an experienced support engineer with a background in system engineering, holding a degree from Instituto Tecnológico de Tijuana. Currently serving as Ingeniero de soporte at RSI México since October 2016, Diego previously worked at Medtronic as Ingeniero de soporte técnico, focusing on preventive and corrective maintenance. Earlier experience includes an internship at Turbotec Products, Inc., where responsibilities involved installing printers, formatting computers, and repairing network connections.