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David Madnick is an experienced IT professional currently serving as a Senior Technical Support Engineer and Information Technology Support Team Lead at Risk Strategies Company since August 2017. With a diverse background, David has held various roles, including IT Service Desk Analyst, Computer Technician at DMR Computer Tech Services, and Tier 3 Technical Service Desk at Arise Virtual Solutions Inc. David's expertise encompasses troubleshooting technical issues, managing user support, and enhancing service operations across various platforms. Previous positions at Kaplan University Online and Connexions Technologies further solidified David's skills in technical support and customer relations. David's educational background includes training at New Horizons Computer Learning Center and studies at Broward College, complemented by a high school diploma from Piper High School, where psychology was a focus.