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Matthew Ma, CHSOS, currently serves as a Customer Success Manager at RQI Partners, LLC, focusing on delivering innovative resuscitation solutions as part of a joint venture with the American Heart Association and Laerdal Medical since November 2020. Prior to this role, Matthew held various positions at the University of Washington School of Nursing, including Healthcare Simulation Technology Specialist, overseeing simulation technology and supporting faculty in healthcare simulations. Matthew's career in healthcare simulation includes a promotion to Site Lead Scientific Instructional Technician at the UW Medicine WWAMI Institute for Simulation in Healthcare, where responsibilities spanned from coordinating simulation trainings to providing high-level support. Earlier experience includes a Research Study Assistant role at the University of Washington Social Development Research Group, where Matthew excelled in data collection and participant recruitment. Matthew holds a Bachelor of Science in Biology from the University of Washington, earned in 2014.