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Saddam Hussain's work experience includes serving as a ServiceNow Technical Lead at Royal Cyber Inc. since February 2021. Prior to this, they worked as an Information Technology Infrastructure Specialist at Cognizant from May 2019 to January 2021. Saddam also held positions at Accenture, where they worked as a Senior ServiceNow Developer and Implementation Analyst from July 2018 to May 2019, and as a ServiceNow Developer from April 2015 to June 2018.

Saddam Hussain obtained a Bachelor's degree in Computer Science from Nitte Institute of Technology in Bangalore, India. Saddam completed their degree from 2010 to 2014. In addition, they received multiple certifications including Certified System Administrator from ServiceNow in December 2015. Saddam also obtained various micro-certifications and a Suite Certification from ServiceNow, such as Flow Designer, Integration Hub, Performance Analytics, Application Portfolio Management, Agent Intelligence, Enterprise Onboarding and Transitions, HR Integrations, and Virtual Agent. Furthermore, Saddam Hussain holds an IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice, although the specific month and year of obtaining this certification are not provided.