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Ivan Sowers serves as the Customer Experience Manager at Royal ReFresh, managing over 150 customer accounts and focusing on delivering a top-tier customer experience through onboarding and long-term engagement strategies. With prior experience as a Senior General Manager at Office Depot, Ivan achieved significant inventory shrink reduction and sustained sales growth across multiple locations, while also training new store managers. Additional roles include General Manager and Automotive Service Manager at INTEGRITY AUTOMOTIVE, Assistant Manager at OfficeMax, and IT Support Specialist at Raymond James Securities. Ivan holds a degree in Computer Science with a focus on Networking from Lane Community College and completed general studies at Marina High School.