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Shiwam Verma possesses extensive experience in hotel operations and management, currently serving as Vice President - Operations at Royal Orchid Hotels since July 2016, having progressed from General Manager to Area General Manager and presently Assistant Vice President & Cluster Head for Goa. Previous roles include General Manager at The Pride Hotels, overseeing a property with 135 rooms and multiple food and beverage outlets, as well as managing daily operations and financial responsibilities. Shiwam also held the position of General Manager at Sarovar Hotels & Resorts, focused on sales, marketing, and budgeting, and served as Food & Beverage Manager at Highland Beach Resort. Early career experience includes a role as Sr. Captain at Cidade de Goa, emphasizing general administration and human resource development. Shiwam Verma holds a Diploma in Hotel Management from the Indian Institute of Science, Ranchi, and a Bachelor's degree in Political Science, English, and History from J.L.N. College, Dehri on Sone.