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Christian Terrill is a seasoned professional with extensive experience in strategic project management, technology leadership, and business development within the arts and entertainment sectors. Currently serving as Strategic Project Manager for CRM and Analytics at the Royal Opera House, Christian oversees the development and implementation of customer relationship improvement initiatives, manages a diverse project team, and collaborates with various stakeholders to enhance customer engagement. Previous roles include Head of Technology at LW Theatres, where oversight of IT services for multiple theatres was a key responsibility, and Senior Business Analyst at Ambassador Theatre Group, managing significant ticketing projects. Christian's career also includes leadership positions at AudienceView Ticketing Corporation and Enta Ticketing Solutions, focusing on business development, client relations, and operational efficiencies. Educated with multiple MBA degrees and a BA in Theatre Studies, Christian combines technical expertise with a creative background to drive innovation and growth in customer experience.