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Rebecca Hope has a strong work experience in the logistics industry. Rebecca started their career at Parcelforce Worldwide in 2002 as an Account Manager. Rebecca then progressed to become an Area Sales Manager and eventually a Corporate Accounts Sales Manager. In these roles, they were responsible for managing strategic accounts, retaining and growing them profitably, and improving customer experience. In 2017, Rebecca joined Royal Mail and held various positions including Head of Business Development and Head of New Business. Currently, they are the Head of Key Account Management at Royal Mail.

Rebecca Hope's education history includes a Bachelor of Science (BSc) degree in Management Science & Politics from the University of Central Lancashire, which they obtained from 1992 to 1995. Rebecca also attended Clitheroe Royal Grammar School from 1984 to 1994, where they obtained another BSc degree in Management Science & Politics.

In terms of additional certifications, Rebecca has obtained several. These include a certification in Key Account Management Best Practice from Cranfield University, Outlook: Efficient Email Management from LinkedIn, Certified Sales Professional (CSP) from the Association of Professional Sales, and ILM certificate in Coaching & Mentoring- Level 5 from ILM. Rebecca also obtained a certification in GDPR - Direct Mail from The Institute of Direct and Digital Marketing (IDM). Additionally, they have a PRINCE2 foundation qualification, although the institution is not specified.