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Ajmal Malik is a seasoned professional with extensive experience in architecture and strategy within the technology sector. Currently serving as Senior Manager of Architecture & Strategy at Royal Mail since February 2018, Ajmal has driven the strategic transformation of the Digital Services division, enhancing operational efficiency and customer experience. Prior to this role, Ajmal was Principal Solutions Architect at John Lewis, where contributions to product services design significantly boosted annual revenues. Experience also includes a position at Marks and Spencer, focusing on large-scale e-commerce implementations, and a managerial role at Accenture, where Ajmal led complex technology initiatives for various high-profile clients. Ajmal holds a Master of Science in E-Commerce from Middlesex University and a Bachelor of Engineering in Computer Technology from Hamdard University.