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Amy Forcier-Pabst has extensive experience in the banking industry, currently serving as the Program Director of Organizational Alignment, Diversity, and Inclusion at Royal Credit Union. In their role, Amy ensures organizational effectiveness and cultural alignment while promoting exceptional member and team member service experiences. Prior to their current position, Amy was the EVP-Member Experience at Royal Credit Union and also served as the Branch Manager at First Federal Bank of LaCrosse, Wi. Amy holds a certificate in Diversity & Inclusion from Cornell University and a degree in Marketing from Chippewa Valley Technical College.