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Neelavathy Santhanam's work experience includes a role as Technical Business Support Lead at the Royal College of Physicians of Ireland since October 2020. Prior to that, they worked as a BI Developer and Tester at International Financial Data Services (IFDS) from May 2019 to February 2020. They also had roles as an Associate Platform Management Engineer and ETL Developer at General Motors in 2018. From July 2011 to April 2018, Neelavathy worked as a BI Datawarehouse Lead at Cognizant.

Neelavathy Santhanam earned a Bachelor's degree in Computer Science from Anna University from 2006 to 2010. Before that, from 2005 to 2006, they completed their 12th standard in Computer Science at S.B.O.A. In 2003 to 2004, Neelavathy completed their 10th grade at D.A.V Girls Senior Secondary School. Additionally, they obtained certifications including the AZ-104 Azure Administrator Exam Preparation Workshop from the Leading Learning Partners Association in 2021, and the ISTQB certification from the International Software Testing Qualifications Board in 2012.