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Alvaro Villegas currently serves as a Senior Analyst in Hotel Operations at Royal Caribbean Group since December 2023. Before this role, Alvaro worked as a Business Process Management Senior Analyst at Novo, where responsibilities included designing processes for a new credit product and managing the vendor migration of a substantial debit card portfolio. Prior experience includes serving as Client Service Manager at The Doug Williams Group, Inc., where Alvaro focused on process analysis and patient satisfaction reporting for hospitals in South Florida. Earlier roles include a Research and Marketing Intern at Coldwell Banker Commercial, NRT, analyzing real estate markets and developing marketing strategies, and working as an Orientation Peer Advisor at Florida International University, mentoring over 3,000 new students. Alvaro holds a Bachelor of Business Administration in International Business from Florida International University.