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Louis Laconca Jr. is a dedicated professional with extensive experience in customer service and technical support within the real estate industry, currently serving in multiple roles at the Austin Board of REALTORS® since February 2018, including Customer Service Support Specialist, Technical Product Support Representative, and MLS Product Support Technician. In addition, Louis has been contributing as an IT Specialist at Royal Brass and Hose since July 2017. Louis holds an educational background from Fountainhead College of Technology, where studies were completed from 2014 to 2016.