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Catalin Cozea possesses a strong background in customer relationship management and digital technology, holding current positions as Senior Director for CRM Engineering at RBC and previously as Senior Director for the Salesforce Ecosystem at National Bank of Canada. Catalin's extensive experience includes roles as Manager of Digital Customer at Deloitte, Senior Consultant at Accenture, and Contractor at PricewaterhouseCoopers. Academic credentials include a Bachelor's Degree in Business Administration from Artifex University, completed between 2008 and 2011.