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Brittany Baker is a seasoned professional with extensive experience in customer success and strategic leadership within the healthcare and pharmaceutical sectors. Currently serving as the Manager of Customer Success at RoutingBox since February 2022, Brittany excels in implementing efficient processes and ensuring the quality of training materials. As the Chief Strategy Officer and a founding member of Acucon, Brittany focuses on employee training and public speaking to effectively communicate company culture. Brittany also co-founded Acumen Health Intelligence and has a rich history of training professionals in sales, compliance, and product knowledge. Previous roles include Senior Executive Trainer at Eagle Productivity Solutions and Director of Customer Success at Patient Pattern, Inc., showcasing a consistent track record of driving growth and enhancing client relationships. Brittany holds a Bachelor of Arts in Broadcast Journalism from SUNY Brockport.