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Joyce Chan's work experience begins in 2002 when they joined The Walt Disney Company as an Assistant Manager - Finance. Joyce then moved to Hong Kong Disneyland in 2005, where they held the position of Manager, Finance until 2018. In 2018, they transitioned to Rosewood Hotel Group as an Associate Director of Corporate Finance. In 2019, they were promoted to the role of Corporate Director of Finance, where they currently remain.

Joyce Chan holds a Bachelor of Science in Business Administration, with a focus on Accounting, from Boston University.