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Kathleen Buffan is an experienced insurance professional with a solid background spanning over two decades in client management and insurance services. Currently serving as a Client Manager at Rose & Kiernan, Inc. since August 2019, Kathleen has previously held positions as an Insurance Specialist at USI Insurance Services and an Account Representative at Amica Mutual Insurance Company, where personalized client service and policy management were key responsibilities. Kathleen's early career includes roles at Eastern General Insurance and The Hartford, where skills in quality assurance, compliance, and training were developed. Kathleen holds a Bachelor's degree in History from St. John Fisher University and continues to enhance professional qualifications through the American Institute for Chartered Property & Casualty Underwriters.