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Kristin Carlson has worked in a variety of roles since 2004. Kristin began their career as a Digitizer & Office Assistant at B2A Consultants, A Carroll Engineering Company in 2004. That same year, they also worked as a Freelance 3D Modeler at Heavy Hammer/Blue Omega. In 2007, they became a Graphic Designer at American Directory Services. From 2012 to 2016, they worked at The Orr Group, LLC: (roll20.net) as a Forum Moderator, Technical Writer and Freelancer. In this role, they moderated and managed the official Roll20 forums, filed bug reports, provided basic tech support, assisted in writing technical documentation and managing the community wiki, designed and textured 3D dice, assisted in module creation and production art needs, and ran and helped run panels advertising Roll20 at ConTessa and GenCon 2013. Kristin also created a series of tutorial videos for the Roll20 Official YouTube Channel. From 2016 to present, they have worked at Roll20 as an Operations Manager, Culture & Values Officer, and Quality Assurance Manager.

Kristin Carlson attended the School of Visual Arts from 2000 to 2004, where they earned a Bachelor of Fine Arts (B.F.A.) in Computer Art.