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Luis Antonio Rios

Tech support LAR at Roland DGA

Luis Antonio Rios has a diverse work experience spanning different industries and roles. Luis Antonio began their career in 2000 as an Instrument Technician at Grupak, where they maintained and repaired measuring and control devices used in industrial settings. From 2002 to 2004, they worked at Bridgestone as an Instrument Technician, where they repaired, calibrated, and maintained system components.

In 2008, Rios joined Jugos del Valle as a Coordinador de mantenimiento, responsible for maintaining and improving company facilities and equipment. Luis Antonio handled both preventive and corrective maintenance tasks and scheduled work accordingly.

From 2013 to 2016, Rios served as a Field Service Engineer at SIG Combibloc, providing technical support and maintenance solutions for one customer. Luis Antonio created preventive maintenance lists, analyzed line performance, and executed short interventions.

In 2016, Rios joined RISO Latin America, Inc. as a Technical Manager. In this role, they assisted and supported technicians in solving issues, trained and mentored technical staff, and resolved customer inquiries. Luis Antonio also provided sales and technical training to dealers and end-users, with a focus on customer satisfaction and service.

Most recently, since 2018, Rios has been working at Roland DGA as a Tech Support LAR, though specific details about this role are not provided.

Luis Antonio Rios has a Bachelor of Engineering degree in Mechatronics, Robotics, and Automation Engineering from Universidad del Sol, which they obtained from 2004 to 2008. Prior to that, they attended ICAM from 2000 to 2002, where they studied Computer Science. Before that, from 1996 to 2000, they attended Cetis 12, where they pursued Instrumentation Technology/Technician. In addition to their education, Luis has obtained several certifications, including "Getting Things Done" and "Salesforce Essential Training" from LinkedIn in June 2022, and "Job Skills: Learning the Basics" and "Office 2016 New Features" from LinkedIn in December 2018.

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