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Joe Somerville is a seasoned professional with extensive experience in workforce management, currently serving as a Senior Workforce Analyst at Rogers Sports & Media since May 2021. Previous roles include Senior Regional Analyst at American Express Global Business Travel and Forecaster and Capacity Planner at Finastra. Joe has a comprehensive background in real-time coordination and capacity planning, with earlier positions in workforce management at D+H and The Minacs Group. Joe's career began in customer service and technical support, including roles at Gateway Chevrolet and Stream International. Educational credentials include a Bachelor's degree in Geographic Information Systems from Carleton University and a Certificate in 3D Modeling and Visual Effects from Humber College.