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Carlos Arcos is a seasoned professional with extensive experience in technology and telecommunications. Currently serving as a Senior Delivery Specialist at Rogers Communications since January 2024, Carlos previously held multiple roles at Shaw Communications, including Large Business Project Coordinator III and Large Business Project Coordinator. With foundational experience in data center operations, Carlos worked at Pacnet Global as a Data Centre Operations Engineer and at SingTel as an Associate Data Centre Engineer, where responsibilities included circuit testing and facilities management. Earlier in the career, Carlos demonstrated technical support skills at M1 Net Limited and TELUS International, progressing to managerial roles focused on customer service excellence and team supervision. Carlos possesses a solid educational background with degrees from Don Bosco College and Don Bosco Technical College.