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Tom Maës is a CRM Data Analyst at Manufacture Roger Dubuis since October 2023, previously serving as a Consultant at Sofico from May 2022 to October 2023, where responsibilities included addressing application issues and analyzing customer needs. Prior experience includes working at Enedis as a Project Expert in intervention management, focusing on user support and project decision participation, and as a BI Consultant/Data Analyst at KPC for Airbus Helicopters, where Tom managed Salesforce CRM and developed reports. Educational qualifications include an engineering degree in Mathematics and Statistics from Polytech Lyon, preceded by a preparatory degree in Mathematics from Avignon Université and a Baccalauréat in Science from Lycée René Char Avignon.