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Joe Peters has a diverse background in technical support and customer service, currently serving as a Senior Global Technical Support Engineer at Rocket Travel by Agoda since May 2021. Prior experience includes various roles at Switchfast Technologies, where responsibilities ranged from Technical Support Specialist to IT Support Technician, as well as several positions in the hospitality industry, such as Manager at The Lucky Horseshoe and Bartender at Halsted Corp - Cell Block. Joe has also contributed to marketing initiatives in the music industry while working at EMI Music Marketing and other related companies. Joe holds a Bachelor's degree in Business Administration from Belmont University and furthered education in Networking Technology at Capella University.