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Erwin Salman is an accomplished AI Conversational Engineer at Rocket Connections since 2017, leading initiatives to enhance client service through AI and machine learning. Previously held positions include Director of Engineering, Senior Project Manager, and Director of Technology at Rocket Connections, where innovative technology solutions and strategic visions were established. Prior experience includes roles at Rocket Mortgage as Technology Team Lead, at k-ecommerce as QA Manager, at Credit Acceptance as Technical Analyst, and at Citi as Project Manager. Erwin Salman holds a Bachelor's degree in Computer Science and a Master of Science in Management Information Systems from Eastern Michigan University.