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Lindsay Lucas is an experienced professional currently serving as the Director of Customer Experience at Rock Paper Simple, where oversight of the entire client experience from pre-sales to ongoing relationship management is a key responsibility. In this role, Lindsay focuses on improving customer experience and operational efficiency to foster client advocacy for the brand. Previously, as Sales Director at Rock Paper Simple, Lindsay transformed marketing approaches by prioritizing client goals and enhancing client experiences. At LinkedIn, Lindsay held multiple roles, including Senior Enterprise Account Manager and Enterprise Account Executive, building strong relationships with major financial services clients and contributing to the establishment of the Financial Services vertical. Lindsay's career began in sales management positions at Instructables.com, CBS Interactive, and CNET Networks. Lindsay holds a B.A. in Media Studies from Penn State University.