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Archana G has held two work positions in chronological order. In 2021, they worked as a Digital Transformation Specialist - Customer Experience at PagoNxt, a company owned by Santander. Their role involved assisting customers with digital transformation efforts. Archana held this position from April 2021 to July 2022. In 2022, Archana joined Robovision as the Head of Customer Success & Support, starting in October 2022. No end date was provided for this role.

Archana G completed a Bachelor of Engineering (BE) in Electronics Engineering from Shivaji University. This was achieved from 2007-2011. In terms of additional certifications, they obtained the Salesforce Certified Administrator (SCA) certification from Salesforce in July 2020. Archana also completed various online courses such as "Customer Experience: Journey Mapping," "Customer Retention," "A Design Thinking Approach to Putting the Customer First," "Building Rapport with Customers," and "Customer Success Manager 101" from LinkedIn in 2020. In addition, they obtained the certification for "Inbound Service Fundamentals" from HubSpot in February 2020. Lastly, Archana G obtained the "EU Data Protection Regulation" certification from Banco Santander in August 2021 and the "IBM AI Foundations for Business" certification from IBM in March 2023.