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Yoshihisa Matsumoto serves as Customer Experience Manager at Roambee since April 2022, bringing extensive expertise in the Telecoms and IT industries, particularly in Medical ICT. Prior to this role, Yoshihisa worked as a Medical ICT consultant at Kochi Organization for Medical Reformation and Renewal from April 2017 to April 2022, and held various positions at Avaya as an NTT Business/Public/Medical/Educational Account Manager. Additional experience includes serving as Project Manager for Medical ICT at ITOCHU Corporation, where Yoshihisa led business development efforts, and previously held senior technical roles at Arris International, Nortel, and Titus Communications. Yoshihisa’s educational background includes a Ph.D. candidacy in Informatics from The Graduate University for Advanced Studies, a Master of Engineering in Information Network Science, and a Bachelor's degree in Information and Communication Engineering.