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Eric B. has a diverse work experience with a focus on technology and information management. Eric began their career as a microcomputer consultant at RAND in 1993 and later served as the Director of Information Technology at the Boston Architectural College from 1997 to 2001. From 2001 to 2004, they worked as a Project Manager for Database Systems at the John F. Kennedy School of Government, Harvard University. Eric then joined the Massachusetts College of Art and Design in 2004, where they held the position of Vice President for Technology and CIO until 2013. In 2013, they transitioned to Road Scholar, initially serving as the VP of Information Technology and Chief Information Officer before assuming the role of Chief Operating Officer in 2021.

Eric B. received their BA in Political Science/Studies in the Environment from Yale University in 1993. Eric then went on to pursue a Master's in Public Policy (MPP) with a focus in Non-profit Management from Harvard Kennedy School, which they completed in 1997.