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Glenn Sanford serves as the Medical Operations Lead at Ro since February 2020, where oversight of the telemedicine platform's daily operations includes optimizing workflows and ensuring quality and compliance. Prior experience as a Medical Operations Coordinator involved exceeding service level agreements and enhancing patient communication while driving continuous improvement initiatives across the organization. Additionally, Glenn's background includes roles as a Pharmacy Technician and Medical Assistant/Medical Secretary. Educational qualifications feature a Bachelor of Science in Biology with a focus on Neuroscience from Stony Brook University, obtained between 2017 and 2019.