Jacob MacDougall is an experienced IT professional with a focus on systems and networking administration, currently serving as a Jr. Systems Administrator at RLB LLP since September 2016. Prior roles include Jr. Networking Administrator (Co-op) at RLB LLP and Desktop Support at Find Staffing Solutions Inc., where database management and troubleshooting were key responsibilities. Jacob began a career in IT support with assistant roles at Hardsoft Computers, involving computer diagnostics, maintenance, and software updates. Jacob holds an ITSS Diploma in Information Technology Support Services from Conestoga College and a High School Diploma in Communication Technology from College Heights Secondary School.
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