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Shannon Rader has a diverse work experience spanning over several years. Shannon started their career in the US Navy as a Sonar Technician from 1991 to 1995. Following that, they worked at Auto-Chlor System as a Service/Refurb Tech, where they serviced and refurbished high-pressure commercial scullery systems and laundry detergent dispensing machines. In 1996, they joined Comcast as a Service/Installation technician, responsible for installing cable, troubleshooting service issues, and handling upgrades and disconnects. From 1997 to 2017, Shannon worked at Ricoh USA, Inc. as a Senior Technology Specialist, managing territory and providing service and installation for Ricoh equipment, including high-end production color MFPs. Shannon also troubleshooted mechanical, electrical, and network issues. Currently, since 2017, Shannon Rader is working at RJ Young as a Senior Field Service Engineer, where they manage the Mobile territory and is responsible for servicing accounts, including high-end production equipment from brands like Ricoh, Canon, LexMark, HP, and Samsung, as well as resolving network issues related to the equipment.

Shannon Rader's education history begins in 1991 when they joined the United States Navy. They were enrolled in the Navy from 1991 to 1995 and focused on studying Digital Electronics and Sonar Technology. No specific degree was mentioned.

In addition to their formal education, Shannon has obtained certifications in the field of cybersecurity. They completed the "Cybersecurity Awareness: Phishing Attacks" and "Cybersecurity Awareness: Social Engineering" programs from LinkedIn in November 2022. Shannon also holds certifications in A+ and Network+ from CompTIA, although the specific dates of completion were not mentioned.