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BJ Knowles is an experienced IT and air traffic control professional currently serving as a System Administrator at RIX Industries since February 2023. With a background in business ownership since September 2018, BJ has also contributed to Total Computer Solutions Napa as an IT Support Technician, providing comprehensive support for various computer and network issues. Previous roles include significant air traffic control responsibilities at Serco and other organizations, where BJ ensured the safe and efficient movement of aircraft. Additionally, BJ has tech repair experience from Exelis and infrastructure improvements for Cobb County Schools. Educational qualifications include a Master's of Science in Information Systems Management and a Bachelor's of Science in Technical Management with a focus on Information Systems from DeVry University.