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Inbar Shimshon is an experienced technical support professional with a strong background in SaaS platforms and engineering roles. Currently serving as the Lead Technical Support Engineer at Rivery since May 2021, Inbar specializes in automating and transforming organizational data. Previous roles include Technical Support Engineer at Elastic, Senior Regional Technical Engineer at Kaltura, and Senior Technical Support Engineer at AppsFlyer, with a focus on mobile app tracking and SDK implementation. Inbar also held positions as a Customer Solutions Specialist and a Marketing Researcher while completing various research assistant roles in psychology. Inbar's academic credentials include a Master's degree in Industrial and Organizational Psychology and a Bachelor's degree in Psychology from Reichman University, along with additional technical training in Java.