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Kelly Rimmer has extensive experience in the hospitality and wellness industries, with a career spanning over two decades. As of February 2022, Kelly serves as the House Manager at Riverstone. Prior to this role, Kelly held the position of Guest Services Manager at Rapport Guest Services from August 2018 to February 2022, and served as Director of Guest Services at The Savoy from September 2013 to August 2018. Additional experience includes roles such as Spa Manager at Ushvani and The Savoy, Spa Sales & Events Executive at The Dorchester, and Assistant Spa Manager for Dorchester Collection. Kelly began professional training at Bryn-Y-Mor Private College of Beauty, earning a Beauty Therapist Diploma between 1989 and 1991, and has a history of working with Virgin Atlantic Airways as a Beauty Therapist Supervisor from 1997 to 2008.