Terry Baker has a diverse work experience spanning multiple industries and roles. Currently, they are working as an Independent Consultant at Riverflex, where they provide ITIL & ITSM consultancy services to corporate clients to support their ITSM service management transformation programs.
Prior to this, Terry owned their own company, Starplus Services, from 2011 onwards.
In 2019, Terry worked as a ServiceNow Business Analyst at TESM and also held the position of Business Analyst - ServiceNow at the Department for Education.
Before that, they worked at Nissan Motor Corporation as a Business Analyst - ServiceNow from 2018 to 2019 and at Aberdeen Standard Investments from 2017 to 2018 in the same role.
Their earlier experience includes working as a Service Manager ITSM/ITIL at Alere and Co-op in 2016 and 2015 respectively.
Additionally, Terry worked in various roles such as Service Assurance at Crossrail in 2014 and as a Service Manager EUC at DMSG Ltd, also in 2014.
Terry Baker attended Northumbria University from 1988 to 1989. No degree or field of study information was provided.
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