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Eric Ulmer started their work experience in 2001 as the owner of Alpha Point Technology, LLC. In 2012, they joined River Run as a Systems Administrator and later became a Systems Engineer. River Run offers a variety of managed and a la carte IT services tailored to meet specific business goals. The end dates for their roles at River Run and Alpha Point Technology, LLC are not provided.

Eric Ulmer obtained their Bachelor's degree in Information Resources from the University of Wisconsin-Milwaukee, which they completed from 2006 to 2008. Prior to that, they earned an Associate's degree in Computer Information Systems from Milwaukee Area Technical College, where they studied from 2003 to 2005. Apart from their formal education, Eric has also acquired several additional certifications. In October 2005, they obtained a Private Aircraft Pilot certification from the Federal Aviation Administration. In June 2015, they became a Microsoft Certified Professional. Furthermore, Eric obtained an Aruba Certified Mobility Associate (ACMA) certification from Hewlett Packard Enterprise in November 2019, and more recently, in November 2021, they achieved the Aruba Certified Switching Associate (ACSA) certification from the same institution.