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Jatin Patel is a Site Reliability Engineer at River Island since August 2022, managing and optimizing an AWS-hosted e-commerce environment to ensure high availability and performance while providing support for nginx and Windows IIS web stacks. Previously, Jatin served as a Systems Administrator at Bell Integration from February 2019 to July 2022, supporting 4,500 servers in a multi-site environment on VMware. Jatin's earlier experience includes roles as a Senior IT Support Engineer at Paragon Customer Communications, where responsibilities included server support, legacy domain migration, and deploying backup solutions, as well as positions as a Senior Enterprise Systems Engineer at CSC Digital Brand Services, an Enterprise Systems Engineer and Technical Support Engineer at NetNames, and a Service Desk Analyst at Lebara Mobile.