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John Mertz has a diverse work experience spanning over two decades. John began their career in 1999 at Group Care Home Health as a Gopher Boy, and later took on the role of PT Tech at Golden Triangle Physical Therapy in 2002. In the same year, they also worked as a Technician at PRN Medical. In 2006, they joined Group Care DME as a Manager/Technician. John then transitioned into the field of hospice care, working as an Administrator at Harbor Hospice from 2009 to 2010. John continued their career at River City Hospice, starting as an Administrator in 2010. John eventually progressed to Chief Business Officer and finally Vice President of Operations at River City Hospice.

John Mertz obtained their Bachelor's degree from Lamar University, where they studied from 2004 to 2009. No specific field of study was mentioned.